service-book
31Beyond Redundancy. How Geographic Redundancy Can Improve Service Availability and Reliability of Computer-Based Systems , Eric Bauer
How Geographic Redundancy Can Improve Service Availability and Reliability of Computer-Based Systems Enterprises make significant investments in geographically redundant systems to mitigate the very… 7950.23 руб электронная книга32Salesforce Service Cloud For Dummies , Jon Paz
Learn how to provide top-grade customer service anywhere, anytime with Salesforce Service Cloud Salesforce Service Cloud empowers your service organization to interact with customers through any… 1950.53 руб электронная книга33Business and Scientific Workflows. A Web Service-Oriented Approach , Mengchu Zhou
Focuses on how to use web service computing and service-based workflow technologies to develop timely, effective workflows for both business and scientific fields Utilizing web computing and… 9884.31 руб электронная книга34Enterprise Interoperability. Research and Applications in Service-oriented Ecosystem (Proceedings of the 5th International IFIP Working Conference IWIE 2013) , Martin Zelm
In a fast changing global economy governed by Enterprise Services and the Future Internet, enterprises and virtual factories will self-organize in distributed, interoperable, innovation Ecosystems… 9884.31 руб электронная книга35It's All About Service. How to Lead Your People to Care for Your Customers , Ray Pelletier
Practical strategies for better customer service based on the principles of servant-leadership Individuals in the workforce and the clients they serve are the fundamental building blocks of every… 2653.61 руб электронная книга36Competing in a Service Economy , Matthew D. Johnson (2008)
Competing in a Service Economy is a hands-on guide to creating services, with illustrative examples from service-oriented companies including Disney, Ericsson, IKEA, National Association of… 504 руб37SOA Modeling Patterns for Service Oriented Discovery and Analysis , Michael Bell
Learn the essential tools for developing a sound service-oriented architecture SOA Modeling Patterns for Service-Oriented Discovery and Analysis introduces a universal, easy-to-use, and nimble SOA… 4227.57 руб электронная книга38Culture Hacker. Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance , Shane Green
HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY«I LOVE THIS BOOK!» —CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me «When companies focus on… 1951.19 руб электронная книга39The Ultimate Online Customer Service Guide. How to Connect with your Customers to Sell More! , Marsha Collier
Make your online customers happy—and create new ones—with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet… 1622.74 руб электронная книга40Unlocking Public Value. A New Model For Achieving High Performance In Public Service Organizations , Martin Cole
A new approach to understanding and improving performance and public value This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and… 3902.37 руб электронная книга