Citizen’s Charter

Citizen’s Charter
a social programme introduced by the British Prime Minister John Major in 1991. Its aim was to improve the standard of public services and to make government departments explain their actions more clearly to the public.

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Universalium. 2010.

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  • (the) Citizen's Charter — the Citizen’s Charter [the Citizens Charter] a social programme introduced by the British Prime Minister John Major in 1991. Its aim was to improve the standard of public services and to make government departments explain their actions more… …   Useful english dictionary

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